{"id":6710,"date":"2016-12-14T15:42:21","date_gmt":"2016-12-14T20:42:21","guid":{"rendered":"http:\/\/avtech.com\/articles\/?p=6710"},"modified":"2025-06-10T13:56:48","modified_gmt":"2025-06-10T17:56:48","slug":"compatible-axis-cameras-push-roomalert-com-account","status":"publish","type":"post","link":"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/","title":{"rendered":"When Compatible Axis Cameras Push To Your RoomAlert.com Account"},"content":{"rendered":"<div class=\"su-note\"  style=\"border-color:#bcc3cd;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#d6dde7;border-color:#ffffff;color:#333333;border-radius:5px;-moz-border-radius:5px;-webkit-border-radius:5px;\">\n\n\n\n<p>Note: Only <strong>LEGACY <\/strong>Axis cameras\u2014or cameras running legacy firmware\u2014are compatible with RoomAlert.com. This feature does not support modern Axis firmware.<\/p>\n\n\n<\/div><\/div>\n\n\n<p>In order for your <a href=\"http:\/\/avtech.com\/articles\/5485\/list-axis-cameras-compatible-roomalert-com\/\" target=\"_blank\" rel=\"noopener noreferrer\">compatible Axis camera<\/a> to push data to your account at&nbsp;<a href=\"https:\/\/roomalert.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">RoomAlert.com<\/a>, it must have certain firmware and applications installed first. Please see this FAQ for more information: <a href=\"http:\/\/avtech.com\/articles\/6686\/upload-required-software-roomalert-com-compatible-axis-camera-video\/\" target=\"_blank\" rel=\"noopener noreferrer\">How To Upload Required Software To Your RoomAlert.com-Compatible Axis Camera (VIDEO)<\/a>.<\/p>\n<h3>Types of camera pushes to your Room Alert Account<\/h3>\n<p>Your compatible&nbsp;Axis camera makes two types of pushes to your Room Alert Account: status update and motion detection.<\/p>\n<p style=\"padding-left: 30px;\"><em>Status-update pushes<\/em>&nbsp;include basic information about your camera, such as its IP and MAC addresses.<\/p>\n<p style=\"padding-left: 30px;\"><em>Motion-detection pushes<\/em>&nbsp;include an image from the camera triggered by motion detection, plus the same information you get in a status update.<\/p>\n<h3>Conditions that trigger camera pushes to your Room Alert Account<\/h3>\n<p style=\"padding-left: 30px;\">1. When the camera reboots, it pushes a status update (no image included).<\/p>\n<p style=\"padding-left: 30px;\">2. When&nbsp;you manually restart the GoToMyDevices Push application through your camera&#8217;s web interface, the camera pushes a status update (no image included).<\/p>\n<p style=\"padding-left: 60px;\"><em>Note:&nbsp;The name of the Image Push application will be updated in a future release.<\/em><\/p>\n<p style=\"padding-left: 30px;\">3. Once an hour after the last successful push, the camera pushes a status update (no image included).<\/p>\n<p style=\"padding-left: 30px;\">4. When the camera detects motion, it pushes images (plus the same information as a status update).<\/p>\n<p style=\"padding-left: 60px;\">&#8211; When you receive image pushes, you may at first see placeholder images that read &#8220;Processing,&#8221; as shown below:<\/p>\n<p style=\"padding-left: 90px;\"><a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-6945\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder.png\" alt=\"GTMD_Axis_DeviceDetails_ProcessingPlaceholder\" width=\"600\" height=\"243\" srcset=\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder.png 951w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder-300x121.png 300w, https:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder-768x311.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"padding-left: 60px;\">&#8211; These placeholders will fill in at approximately 5 minute intervals, when the images sync on the Room Alert Account. You&#8217;ll need to select <strong>Refresh&nbsp;<\/strong><a href=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_DeviceDetails_RefreshButton.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-full wp-image-6946\" src=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_DeviceDetails_RefreshButton.png\" alt=\"GTMD_DeviceDetails_RefreshButton\" width=\"67\" height=\"24\"><\/a>&nbsp;above <em>Captured Images<\/em> to refresh the images.<\/p>","protected":false},"excerpt":{"rendered":"<p>In order for your compatible Axis camera to push data to your account at&nbsp;RoomAlert.com, it must have certain firmware and applications installed first. Please see this FAQ for more information: How To Upload Required Software To Your RoomAlert.com-Compatible Axis Camera (VIDEO). Types of camera pushes to your Room Alert Account Your compatible&nbsp;Axis camera makes two [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ngg_post_thumbnail":0},"categories":[5,53],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When Compatible Axis Cameras Push To Your RoomAlert.com Account - AVTECH\" \/>\n<meta property=\"og:description\" content=\"In order for your compatible Axis camera to push data to your account at&nbsp;RoomAlert.com, it must have certain firmware and applications installed first. Please see this FAQ for more information: How To Upload Required Software To Your RoomAlert.com-Compatible Axis Camera (VIDEO). Types of camera pushes to your Room Alert Account Your compatible&nbsp;Axis camera makes two [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/\" \/>\n<meta property=\"og:site_name\" content=\"AVTECH\" \/>\n<meta property=\"article:published_time\" content=\"2016-12-14T20:42:21+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-10T17:56:48+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder.png\" \/>\n<meta name=\"twitter:card\" content=\"summary\" \/>\n<meta name=\"twitter:creator\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:site\" content=\"@AVTECHSoftware\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"Allie Wojtanowski\">\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" content=\"1 minute\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/avtech.com\/articles\/#website\",\"url\":\"https:\/\/avtech.com\/articles\/\",\"name\":\"AVTECH\",\"description\":\"Frequently Asked Questions\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/avtech.com\/articles\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"http:\/\/avtech.com\/articles\/wp-content\/uploads\/2016\/12\/GTMD_Axis_DeviceDetails_ProcessingPlaceholder.png\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/#webpage\",\"url\":\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/\",\"name\":\"When Compatible Axis Cameras Push To Your RoomAlert.com Account - AVTECH\",\"isPartOf\":{\"@id\":\"https:\/\/avtech.com\/articles\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/#primaryimage\"},\"datePublished\":\"2016-12-14T20:42:21+00:00\",\"dateModified\":\"2025-06-10T17:56:48+00:00\",\"author\":{\"@id\":\"https:\/\/avtech.com\/articles\/#\/schema\/person\/2966f1925021087dba64df344049f189\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/avtech.com\/articles\/6710\/compatible-axis-cameras-push-roomalert-com-account\/\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/avtech.com\/articles\/#\/schema\/person\/2966f1925021087dba64df344049f189\",\"name\":\"Allie Wojtanowski\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/avtech.com\/articles\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/470c9c7fbbd3e0a96d84169645634d04?s=96&d=mm&r=g\",\"caption\":\"Allie Wojtanowski\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/6710"}],"collection":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/comments?post=6710"}],"version-history":[{"count":29,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/6710\/revisions"}],"predecessor-version":[{"id":29222,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/posts\/6710\/revisions\/29222"}],"wp:attachment":[{"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/media?parent=6710"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/categories?post=6710"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avtech.com\/articles\/wp-json\/wp\/v2\/tags?post=6710"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}