– Use this method to tack-on connection status monitoring to any existing alert.<\/p>\n
3. Set up a ping connection status alert.<\/h4>\n
– This is the most advanced method; use it if you require sensitive connection status monitoring.<\/p>\n
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Click on the tabs below for more information.<\/p>\n
If you simply want to know if your discovered device stops communicating with Device ManageR, this is generally the easiest method.<\/p>\n
For this method, you’ll configure a new alert to monitor your device’s connection status.<\/p>\n
The timing of this alert depends on the following Discovery Settings <\/em>in Device ManageR:<\/p>\n – Discovery Scan Interval If your Room Alert Monitor misses the specified number of scans, the disconnection alert triggers.<\/p>\n 1. First, review your\u00a0Discovery Settings <\/em>in Device ManageR by navigating to the Settings<\/strong> tab and selecting Discovery<\/strong>.<\/p>\n The image above shows Device ManageR’s default settings. Adjust these settings as needed.<\/em><\/p>\n 2. Next, create a new alert by following the instructions in this FAQ:\u00a0How To Create Alerts In Device ManageR: Start To Finish<\/a>.<\/p>\n – In Alarm when the status of<\/em>, select Room Alert-Connection Status<\/strong>.<\/p>\n – In is<\/em>, select Down<\/strong>.<\/p>\n 3. After you save your alert, you can test it by disconnecting your Room Alert Monitor.<\/p>\n – If the alert triggers too quickly or takes too long to trigger, adjust your\u00a0Discovery Settings<\/em> accordingly.<\/p>\n<\/div><\/div><\/div>\u00a0<\/div><\/div>\n With this method, you can modify any alert (such as a temperature alert), so that it also checks the\u00a0Room Alert Monitor’s connection status and sensor’s connection status.<\/p>\n If you already have an alert configured for any of your Room Alert Monitor’s sensor readings, you can easily enable the\u00a0Alarm if item is unavailable for X scans<\/em>\u00a0feature.<\/p>\n Like the traditional disconnection alert, the “alarm if unavailable” feature is based on the following Discovery Settings<\/em>:<\/p>\n – Discovery Scan Interval After Device ManageR determines that a device is offline, the Alarm if item is unavailable for X scans<\/em>\u00a0feature continues to check the disconnection for the number of scans specified in the alert. If the device remains disconnected for all scans, the alert will then trigger.<\/p>\n<\/div><\/div>\n 1. First, review your\u00a0Discovery Settings <\/em>in Device ManageR by navigating to the Settings<\/strong> tab and selecting Discovery<\/strong>.<\/p>\n The image above shows Device ManageR’s default settings. Adjust these settings as needed.<\/em><\/p>\n 2. Next, go to Device ManageR’s Alerts\/Tasks<\/strong> tab and select Alerts<\/strong>.<\/p>\n 3. In the Alerts<\/em> list, locate an alert that’s associated with your Room Alert Monitor.<\/p>\n – In our example, we’re choosing a temperature alert on an external sensor that’s connected to our Room Alert 12E.<\/p>\n 4. Click on the alert to highlight it, and then select Edit<\/strong>.<\/p>\n 5. In the Edit Existing ‘Alert’<\/em>\u00a0box, you’ll see the Alarm if item is unavailable for X scans<\/em>\u00a0field.<\/p>\n – This feature is enabled by default. If it’s not already enabled, select the button to enable it.<\/p>\n – Enter a value in the for ___ scans<\/em> field.<\/p>\n 6. In our example, this alert will trigger under any<\/span> of the following conditions:<\/p>\n – The “Server Rack 1” temperature reading goes above 77 Fahrenheit. 7. After you save your changes, you can test the alert by disconnecting your Room Alert Monitor.<\/p>\n – If the alert triggers too quickly or takes too long to trigger,\u00a0adjust the the for ___ scans <\/em>value\u00a0and\/or\u00a0adjust your\u00a0Discovery Settings.<\/em><\/p>\n<\/div><\/div><\/div>\n Ping alerts allow for quicker, more sensitive connection status monitoring. You can also use this method to monitor the connection status of other types of devices on your network.<\/p>\n For this type of alert, you’ll first set up a “Monitor Network Device” ping in Device ManageR. (This ping is separate from your discovered Room Alert Monitor.)<\/p>\n Device ManageR checks the ping’s status through a\u00a0process that runs every 30 seconds. Each scan will try that ping for the number of times specified in “Max Retries.”<\/p>\n 1. First, set up a “Monitor Network Device” ping on your Room Alert Monitor’s IP address.<\/p>\n This FAQ shows you how: How To Configure Monitor Network Devices In Device ManageR<\/a>.<\/p>\n – After you save your ping, your Discovered Devices list will include the new Network Device (ours is called “RA12E Ping”), as well as the original device (ours is called “Example RA12E”).<\/p>\n 2. Next, create a new alert by following the instructions in this FAQ:\u00a0How To Create Alerts In Device ManageR: Start To Finish<\/a>.<\/p>\n – In Device, select your “Monitor Network Device” ping.<\/p>\n – In Alarm when the status of<\/em>, select\u00a0Ping-Connection Status<\/strong>.<\/p>\n
\n– Auto \/ Manual Discovery Timeout
\n– Missed Scans Before Disabling Devices<\/p>\n![\"\"](\"https:\/\/avtech.com\/articles\/wp-content\/uploads\/2018\/11\/DefaultDiscovery.png\")
<\/a><\/p>\n<\/div><\/div> <\/div>\n<\/div>\n<\/a><\/p>\n<\/a><\/p>\n
\n– Auto \/ Manual Discovery Timeout
\n– Missed Scans Before Disabling Devices<\/p>\n<\/a><\/p>\n<\/div><\/div> <\/div>\n<\/div>\n<\/a><\/p>\n<\/a><\/p>\n<\/a><\/p>\n
\n– Our Room Alert 12E stops communicating with Device ManageR.
\n– The external sensor “Server Rack 1” is disconnected from the Room Alert box.<\/p>\n<\/a><\/p>\n<\/div><\/div> <\/div>\n<\/div>\n<\/a><\/p>\n<\/a><\/p>\n